Privacy Policy

Effective Date: 22-01-2026

This Privacy Policy describes how Olivo Software Company Private Limited (“we”, “our”, or “us”) collects, uses, stores, and protects information when you use OlivoERP (“the App”). The App is an enterprise resource planning (ERP) solution designed to help businesses manage their operations, including accounting, customer records, and internal workflows

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

The App collects information necessary to provide ERP functionality. This may include information manually entered by users such as business details, customer information, invoices, payment status, accounting records, and internal operational data. We may also collect basic account information required for authentication and limited device or usage information for performance and security purposes.

How We Use Information

The information collected is used solely to provide and maintain ERP services, manage business operations, improve app performance, ensure security, and comply with legal obligations. We do not use user data for advertising or marketing purposes.

Financial Information

The App may store accounting and payment-related data entered by businesses, including invoices and outstanding balances. The App does not collect or store sensitive personal financial information such as credit card numbers, CVV details, bank PINs, or online banking passwords.

Data Sharing

We do not sell or rent user data. Information may be shared only with trusted service providers for app operations, when required by law, or to protect legal rights and security

Data Security

Reasonable security measures are implemented to protect data from unauthorized access, loss, or misuse. Access is restricted to authorized users based on roles and permissions.

Data Retention

Data is retained only as long as necessary to provide services or meet legal requirements. Users may request data deletion subject to applicable laws

User Rights

Users may access, update, or request deletion of their data and may stop using the App at any time.

Children’s Privacy

The App is intended for business use and does not knowingly collect information from children under 13.

Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the App constitutes acceptance of the revised policy.